care.com vs sittercity vs urbansitter

Finding the right caregiver for your family is no small feat. You want a service that’s not only reliable but also aligns with your unique needs. We’re here to help you decide between Care.com vs. Sittercity vs. UrbanSitter with a detailed comparison of the services. Let’s dive in!

Care.com vs. Sittercity vs. UrbanSitter

Feature

Care.com

Sittercity

UrbanSitter

Review System

User Ratings & Reviews

User Ratings & Reviews

User Ratings & Reviews

Plus, see favorite caregivers of your friends, parents at school, and neighbors.

Types of Care

Child care, senior, pet, household, and tutors

Child care, senior, pet, and tutors

Child care, senior, pet, household, and tutors

Background Checks

Caregivers are required to complete and pass a background check (CareCheck).

Upgraded background checks are available for purchase.

Not required.

Optional for families to purchase for a caregiver. 

Caregivers are required to pass an annual background through trust and safety leader, Checkr.

Upgraded background checks are available for purchase.

Price of Service

Free basic access. Membership purchase is required to access premium features.

Free basic access. Membership purchase is required to access premium features.

Free basic access. Membership purchase is required to access premium features.

Response Time

Varies

Varies

Avg. Response < 2 mins for last-minute requests in most cities

Support

Customer Support Available

Customer Support Available

Award-Winning Member Services Team

Profile Endorsements

No specific endorsement system.

No specific endorsement system.

Profile endorsements from friends and community members

Join UrbanSitter today

Unlock the support system you didn’t know you had.

Why UrbanSitter stands out:

  • Community Connections: UrbanSitter values trust and community. Our platform lets you see who your friends, fellow parents from school, local parenting groups, community members, and even your neighbors have booked before. These personal connections add trust and familiarity to your search, making it easier to find the perfect caregiver for your family.
  • Detailed Profile Statistics: We believe in transparency, so our caregivers’ profiles come with essential statistics you’ll want to know. You can access information like the number of repeat families they’ve worked with and the total number of bookings they’ve completed. Plus, you’ll have insight into their average response time, which is especially handy when you’re in a time crunch.
  • Mandatory Background Checks: Safety is our priority. Every caregiver must pass a background check annually to work on UrbanSitter. Sittercity does not even have a mandatory background check for its caregivers. UrbanSitter goes above and beyond to ensure you connect with trusted caregivers.
  • Last-Minute Bookings: Life can get chaotic, and sometimes you need a caregiver right away. UrbanSitter excels in this area. In most cities, our average response time for a last-minute request is less than two minutes. We’re there when you need us most, ensuring you have the flexibility and support you deserve.
  • Award-Winning Member Services Team: We take pride in our member services team, available 7 days a week. If you ever have questions concerns, or need assistance, our team is here to help. Our dedication to exceptional customer service is another way we put our families first.
  • Profile Videos: Getting to know your caregiver’s personality is crucial, especially when booking at the last minute. That’s why we offer profile videos from our caregivers. These videos give you a glimpse into their personality and help you make a more informed decision when selecting the perfect caregiver for your family.

Your friendly neighborhood choice

But let’s not just take our word for it; let’s hear what others are saying about UrbanSitter:

iParentingLife raves about UrbanSitter: The sitters that you will find in your personal search results are as close as you can get to word-of-mouth recommendations from parents who are or may be connected to you socially within your neighborhood. You will also get full access to feedback from these parents, which we think is really very helpful when making your decision”.

We’re proud to be recognized for our commitment to safety, transparency, and community connections.

In conclusion, UrbanSitter is here to make your caregiver search easy, trustworthy, and enjoyable. When comparing care.com vs. Sittercity vs. UrbanSitter, remember we’re not just a service; we’re your neighbors, friends, and community members who understand the importance of family. Your neighborhood has your back when finding the perfect caregiver for your family. Sign up today and discover the care you need.

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